Terms Policy


Terms of Use Policy – The services that nationwidewoodcuttingservices.co.uk provides are subject to all of the following Terms of Use (“Terms”) which will apply to your access to nationwidewoodcuttingservices.co.uk (the “Website”).

Company Information
nationwidewoodcuttingservices.co.uk is a trading name of One Stop DIY Timber Merchants Ltd. The registered company office address is: Clbvo29 203-205 Charminster Road, Bournemouth, Dorset, England, BH8 9QQ. Our registered company number is: 11499185, with our VAT number being: 302 722 838.

Returns & Cancellations
Order Cancellation Policy – As per The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, any material that has been cut to size or modified in any way is classed as personalised and is exempt from standard 14 day cancellation rights. One Stop DIY Timber Merchants will not offer refunds on orders that have been cancelled after the material is cut or modified.
Damaged Orders – As per the Consumer Rights Act, One Stop DIY Timber Merchants are responsible for the condition of the goods until the goods are received by you, or by someone else you have nominated to receive them on your behalf such as a neighbour. Any damage to an order needs to be reported to The Delivey Carrier and One Stop DIY Timber Merchants Immediately and no later than by the close of business on the day of delivery. One Stop DIY Timber Merchants will not accept liability for damage if reported after the day of delivery.
Incorrect or Missing Items – Any incorrect or missing items need to be reported to One Stop DIY Timber Merchants as soon as possible and no later than 72 hours after delivery of your order. One Stop DIY Timber Merchants will not offer refunds or replacements for missing or incorrect items after this time.
Late Deliveries – A delivery estimate will be given at the point placing an order either online, over the phone or via email but these lead times are not legally binding and One Stop DIY Timber Merchants maintain the right to extend the dealine. One Stop DIY Timber Merchants will not offer a refund if this deadline is missed unless previously agreed in writing. In line with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 One Stop DIY Timber Merchants have 30 days to deliver your items, after which you are entitled to a refund.

Ownership of Rights and Limitation of Use
All contents on this Website and all copyrights, trademarks and any other intellectual property rights related to these contents are owned by One Stop DIY Timber Merchants. Except to the extent expressly permitted by applicable law, no contents on this Website may be used, copied, modified, translated, distributed or otherwise utilised without the prior permission of One Stop DIY Timber Merchants. One Stop DIY Timber Merchants reserves the right to add, delete, or modify these Terms or the contents of this Website at any time without notice.

Disclaimers of Warranties
The contents on this Website are provided “AS IS” without warranties of any kind, either express or implied (including, but not limited to, any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement of third parties’ rights). One Stop DIY Timber Merchants does not warrant that the contents are error-free. One Stop DIY Timber Merchants will use reasonable efforts to place accurate and up-to-date information on this Website but makes no warranty of its accuracy, completeness and/or timeliness.

Disclaimer of Links
Except for this Website, One Stop DIY Timber Merchants does not operate or maintain contents on websites that are directly or indirectly linked from this Website (the “Linked Sites”) . Any reference to a Linked Site or to a specific third party’s product or service on the Website or a Linked Site, is not a recommendation by One Stop DIY Timber Merchants. One Stop DIY Timber Merchants disclaims liabilities for access to and use of Linked Sites.

Limitation of Liability
One Stop DIY Timber Merchants is not liable for direct, indirect, incidental, consequential, punitive, or other damages (including, but not limited to, economic losses, lost profits, lost revenues, or lost data) arising out of the access to or inability to access to this Website even if advised of the possibility of such damages.

Transmitted Materials
Any materials, information, or ideas that you transmit to or post to the Website (“Transmitted Material”) is deemed non-confidential and non-proprietary and One Stop DIY Timber Merchants has no obligations including without limitation confidentiality obligations in connection with the Transmitted Material.